PetSmart at 3439 Hamilton Princeton Road in Hamilton, Ohio

Customer Reviews about PetSmart

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  This place is horrible!! Service is terrible and the employees are ignorant!! They sold us a puppy that had kennel cough and I brought the pup home he made my other dog sick. Now I have a vet bill for my dog that I want them to pay but the owner who also is rude as hell is not returning calls. Needless to say I took the puppy back and got a refund. People need to know that if they are spending large amounts of money on animals the place should be kept very clean and sanitized for these pups and it must not be. I noticed other pups in there with the same cough and pointed it out to the manager he said nothing!! I never should have spent my money in there anyway the staff made me wait 30 min to see a puppy and they weren't busy at all very rude. I asked to see the pup and the girl said it will be a few minutes and turned around and started talking to someone else so I waited for another girl to come out to help us she was the only nice one her name was Danielle. Please don't spend your money there go to a reputable breeder to get quality because you will be paying over $1000 for your new pup anyway!! Buyers Beware!!
  April 11, 2017

  by ness f
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  The store was clean and they had exactly what I needed. When I was checking out there was a long line at the only open register, a second was promptly opened to get us out the door.
  January 26, 2017

  by Mike Bockerstette

Opening hours Closed now

Tomorrow: 09:00 am — 09:00 pm

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